🛍️ Sales Policy

Effective Date: September 15, 2025

At Fasthato, we are committed to providing a seamless shopping experience and high-quality pet accessories. This Sales Policy outlines our practices regarding product availability, pricing, promotions, and order fulfillment.

1. Product Availability

All products listed on our website are subject to availability.
We do our best to maintain accurate stock information, but items may become unavailable after your order is placed.
In such cases, we will notify you promptly and offer alternatives or a full refund.

2. Pricing

All prices are listed in GBP (£) and include VAT where applicable.
Prices are subject to change without prior notice. However, the price confirmed at checkout is the final amount you will be charged.
We are not responsible for pricing errors caused by typographical mistakes or technical issues.

3. Promotions and Discounts

Occasionally, we may offer sales, promo codes, or discounts.

  • Promo codes must be applied at checkout and cannot be added retroactively.

  • Only one promo code can be used per order, unless stated otherwise.

  • Promotions cannot be exchanged for cash or combined with other offers.

4. Order Confirmation

Once your order is placed, you will receive a confirmation email.
Orders are only considered confirmed after successful payment and inventory verification.
We reserve the right to cancel any order for any reason, including but not limited to:

  • Product unavailability

  • Payment issues

  • Suspected fraud

5. Shipping and Fulfillment

We aim to ship all orders within 1–2 business days.
Shipping times vary depending on your location.
Full details are available in our Shipping Policy.

6. Cancellations and Changes

If you need to cancel or change an order, please contact us as soon as possible.
Orders that have already been processed or shipped cannot be modified or canceled.

7. Returns and Refunds

You may return unused items in original condition within 14 days of delivery.
Please review our Refund and Returns Policy for complete information.

8. Customer Service

We strive to ensure customer satisfaction. If you experience any issues with your order, please reach out to us for quick resolution.

📧 Email: contact@chainfarm.click
📞 Phone: 077 5274 8223